The idea of going to a spa can be intimidating and downright cold. This primer should help you feel at ease so that you thoroughly enjoy your time at Bella Reina.


You have either called us or booked “cold turkey” online. Your first time should create memories of an incredible experience so that you will come back time and again.

Arrive about 10-15 minutes prior to your appointment time. We are a boutique day spa but you need time to fill out your client questionnaire, have a cup of tea and start to unwind.

Take time to de-stress and definitely stop by the powder room. Everyone loves to feel the wallpaper and test out the Poo-pourri.

If you are having a natural nail service, this is the time to choose your color. There are over 200 shades of Dazzle Dry Nail Polish. Sometimes making a decision can be tough.

Having a facial or a massage, you will be waiting for your therapist to pick you up.


Once you have arrived in your treatment room, you will be shown where to hang your clothes. (more on that later).  There is a jewelry box (although we think leaving your jewelry at home is best). You want to be comfortable.


Big question. Clothes on or Off. Big answer. Whatever makes you feel comfortable.

Having a facial? Some people leave on their pants, but remove their shirts and bras, so that the technician can massage their neck, shoulders and arms (during a more relaxing facial).

Having a massage? Some people like to have their glutes worked on (yes the buttocks).  This requires underwear removal to move the muscles around the hip area.

Having a body wrap or treatment? You definitely want to reap the benefit of your service, so toss the clothes.

Hang clothes on the back of the door.